Remember learning about the Hawthorne Effect? It’s a phenomenon first described by Elton Mayo and Fritz Roethlisberger, published in the late 1930s,...
Who ‘Hawthorned’ the Data?
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Healthcare Innovation
Demand for “intelligence” in HC IT is catching on
A discussion on LinkedIn recently opened around an article by John Glaser, PhD, CEO of health services for Siemens Healthcare. He recently spoke at...
Better Medicine Through Improv
What is the number one factor that everyone talks about when it comes to improving patient outcomes? Hands down it’s good patient communication....
Quality in the Halls
Beyond the monthly or quarterly Quality Improvement meetings where we show up to either strut our collective performance achievements or gingerly...