“Imagine a hospital where morale is high, employee turnover is low and patient call buttons rarely go unanswered. That's exactly the type of culture...
Happy hospitals make happy patients
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Healthcare Innovation
Our Top-4 Ways to be happier at work
Better hospital care linked to happy staff A study of staff perceptions of quality of care at the National Health Service (NHS) hospitals in England...
Can Mickey Mouse Make Your Hospital Better?
Many hospitals are banking on better guest services to improve their healthcare Barton Memorial Hospital in South Lake Tahoe, Calif., sent its 900...
Happy patients could mean more money for hospitals.
Pay-for-performance has become popular among policy makers and private and public payers. Hospitals could be given more money from the Government if...
Want happy patients? It starts with happy hospital staff.
Engage your staff and be 'amazed' at what follows. Historically, hospitals have adopted a patient-centric mission. But Beryl Companies CEO Paul...
Readmissions Are Gonna Cost You.
The converse side of saving money from the implementation of performance improvement, incident reporting systems, and a culture of quality, is...
Does your Risk/QI Program Make You Happy?
Not, "are you happy with it." But, does it actually make you happy? Does it make your job easier and is it improving healthcare quality in...
Hospital Quality Initiatives Save Nearly $1.5B
In 2012, more than 1,500 hospitals participated with the Hospital Engagement Network (HEN) in an initiative aimed at reducing harm and cutting...
A Tale of Reinvention
Have you heard the news? Nurses want to spend more time with their patients. Let’s see… it’s 2014 and we are still challenged with an issue that has...